Senior Business Analyst

Job Summary

The Senior Business Analyst is responsible for driving business analysis activities and supporting project delivery across complex, collaboration-intensive initiatives. The role serves as a bridge between business stakeholders and technical teams by gathering requirements, managing stakeholders, tracking project progress, and ensuring successful execution aligned with organizational goals.

Key Responsibilities

• Elicit, analyze, validate, and document business requirements through workshops, discussions, and stakeholder interactions.
• Act as the primary interface between business teams, technical teams, and external stakeholders.
• Manage stakeholder expectations and facilitate decision-making processes.
• Support cross-functional collaboration across complex business initiatives.
• Translate business requirements into functional specifications, user stories, process flows, and acceptance criteria.
• Support project planning activities including scope, timelines, risks, and dependencies.
• Track requirements, milestones, action items, and deliverables throughout the project lifecycle.
• Identify risks, gaps, and dependencies and recommend mitigation strategies.
• Ensure solutions align with business objectives and governance standards.
• Create and maintain project documentation including BRDs, FRDs, process flows, status reports, and decision logs.
• Monitor project delivery progress and support issue resolution.
• Develop reports and dashboards to provide visibility into project status and health metrics.

Required Skills & Experience

• Minimum 5+ years of experience as a Business Analyst with senior-level responsibilities.
• Strong expertise in business analysis methodologies and requirement gathering techniques.
• Strong understanding of project management concepts and delivery lifecycles.
• Proven experience managing senior stakeholders across business and IT functions.
• Experience working on collaboration-intensive, cross-functional projects.
• Strong analytical and problem-solving skills.
• Experience working in Agile, Waterfall, or hybrid delivery environments.
• Proficiency with Jira, Confluence, MS Project, Excel, PowerPoint, and related tools.
• Experience with governance-driven and enterprise-wide initiatives.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or related field.
• Experience in enterprise-scale transformation programs.
• Exposure to data-centric initiatives and governance frameworks.

Other Requirements

• Excellent communication, facilitation, and negotiation skills.
• Ability to work in complex matrix organizations.
• Strong stakeholder management and collaboration abilities.